Plan Details & Usage

Check your current plan, see how much of your quota you've used, and understand when it's time to upgrade.

Understanding your plan and usage helps you get the most out of your CRM. Here's how to check everything.

Viewing Your Plan Details

Your plan details are visible in your CRM dashboard. You'll see a SaaS Tenant section that shows everything about your subscription:

Plan details and usage counters
Your plan details β€” see your limits (e.g., 0/50 Customers) and subscription status

Understanding Usage Counters

Each plan has limits on how many items you can create. The counters show your current usage / maximum allowed:

Counter
Example
Meaning

Customers

12/50

You've created 12 customers out of 50 allowed

Invoices

45/100

You've created 45 invoices out of 100 allowed

Projects

3/5

You've created 3 projects out of 5 allowed

Staff

2/2

You have 2 staff members and the limit is 2

What Happens When You Hit a Limit?

When you reach the maximum for any resource:

  • You'll see a notification telling you the limit has been reached

  • You won't be able to create more of that resource

  • Your existing data is not affected β€” nothing gets deleted

  • You can either delete unused items to free up space or upgrade your plan for higher limits

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Running out of room? Consider upgrading your plan for higher limits. Contact your platform administrator to discuss upgrade options.

Subscription Information

Field
What It Shows

Selected Plan

The name of your current plan

Created at

When your account was created

Plan Expiry Date

When your current billing period ends

Next Invoice Date

When your next payment will be due

Company's Domain

Your CRM URL

Subscription information details
Subscription details β€” your plan, dates, and domain information

Upgrading Your Plan

Want more features or higher limits? Contact your platform administrator to upgrade to a higher-tier plan. When you upgrade:

  • Your new limits take effect immediately

  • All your existing data is preserved

  • You may get access to new modules (depending on the plan)

  • Billing is adjusted for the remainder of your current cycle

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