Configure registration rules, trial periods, email verification, and inactive tenant handling. These settings shape the tenant lifecycle.
The Tenant Settings tab controls how tenants sign up, how long their trials last, whether email verification is required, and what happens to inactive tenants. These settings directly affect your customer experience.
This setting automatically deletes tenant databases that have been inactive for a specified number of days.
Value
What Happens
0
Disabled — inactive tenant databases are never deleted
30
Databases of tenants inactive for 30 days are deleted
60
Databases of tenants inactive for 60 days are deleted
Custom value
Set any number of days
Be careful with this setting! Once a database is deleted, the tenant's data is gone forever. We recommend setting this to at least 90 days or disabling it (0) until you have a clear retention policy.
What counts as "inactive"? A tenant is considered inactive if their subscription has expired and they haven't renewed or logged in during the specified period.
Trial Period (Days)
Set how many days new tenants get for free before they need to pay:
Value
Effect
0
No trial — tenants must pay immediately
7
7-day free trial
14
14-day free trial (recommended)
30
30-day free trial
Sales Tip: A 14-day trial is the sweet spot for most SaaS businesses. It's long enough for customers to see the value, but short enough to create urgency. Many successful SaaS companies use this model.
Enable/Disable Registrations
Controls whether new tenants can sign up through your landing page:
Option
When to Use
Enabled
Normal operation — anyone can register
Disabled
When you want to temporarily stop new signups (maintenance, beta phase, invite-only)
Require Email Verification
Controls whether new tenants must verify their email before accessing their CRM:
Option
Effect
Enabled (Recommended)
Tenants receive a verification email and must click the link before they can use their CRM
Disabled
Tenants can use their CRM immediately after registration (no email check)
Why enable email verification?
Prevents fake/spam signups
Ensures you have valid contact emails
Reduces server resource waste from bot signups
Professional SaaS platforms always verify emails
When email verification is enabled, tenants see this page after registration
Landing Page URL
Set the URL where your landing/signup page will be accessible:
