🔄 Asset Revocation Management
How to revoke assets from users and return them to inventory using the Asset Management module for Concord CRM
When assets need to be recalled from users, returned to inventory, or reassigned to different personnel, the Asset Revocation feature helps you manage the complete return process with proper documentation and notifications.
1. Access Revocation Feature
From Assets Section: Navigate to the Assets section and click on the specific asset that needs to be revoked. Look for revocation options in the asset detail page.
From Asset Revocations Section: Go directly to Asset Revocations to view all revocation records or create new revocation requests.
2. Create New Revocation Request
Click on the New Revocation button to start documenting the asset return. This opens a comprehensive form for capturing all revocation details.
3. Fill in Revocation Details
Required Information
Revocation Code: System automatically creates a unique code (RV-00000001) for tracking purposes
Asset: Select which asset is being revoked from current user
Revoked By: Choose the person/administrator initiating the revocation
Quantity: Enter the exact number of units being revoked
Revoke Time: Set the date and time when the revocation takes effect
User Information
Revoked From: Select the user who currently has the asset and must return it
Notification: System automatically sends notification to the user about the revocation
Location Information
Asset Location: Where the asset is currently located (user's office, department, etc.)
Handover Location: Where the asset should be returned or collected
Additional Details
Reason: Provide clear explanation for the revocation, such as:
Employee termination or transfer
Asset reassignment to different user
Equipment recall for maintenance
Policy compliance requirements
Asset upgrade or replacement
Reference Information
Remaining Quantity: Shows current available/total quantity after revocation
4. Save the Revocation Request
Click Save to complete the revocation request. The system will:
Generate a unique revocation code for tracking
Send automatic notification to the user being revoked from
Update the asset's status history
Record the revocation in the asset lifecycle
5. What Happens After Revocation
Automatic Notifications
User Notification: The user losing access receives immediate notification
Email Details: Includes revocation code, asset details, and return instructions
Asset Status Updates
Asset status history updated with revocation record
Asset becomes available for new allocations
💡 Key Features
Comprehensive Tracking
Unique revocation codes for each request (RV-00000001, RV-00000002, etc.)
User identification for both revoker and revokee
🔍 Viewing Revocation Records
Revocations Overview
Revocation Code: Unique identifier for each revocation
Asset: Which asset was revoked
Quantity: How many units were returned
Revoked From: User who returned the asset
Revoked By: Administrator who initiated the revocation
Revoke Time: When the revocation took place
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