Configuring the module
To properly install and use the SaaS Module for Concord CRM, you must follow a series of configuration steps. These are grouped into four main sections. Some are mandatory, while others depend on your specific hosting environment.
π» 1) Webhost Configuration
This is a required step. You only need to follow one of the available setup guides, based on your hosting panel:
cPanel
Plesk
CloudPanel
Virtualmin
All other / No Panel (nude setups)
MySQL Root
If your web hosting environment isnβt listed (or if you're running on a bare OS without a panel), choose either "All other / No Panel" or "MySQL Root" depending on your access level. Every possible setup is supported, so you will find a matching method.
π 2) DNS & SSL Settings
Wildcard subdomain support and valid SSL are mandatory for tenant separation and secure access. Again, choose only one DNS/SSL method that matches your domain provider or setup:
cPanel DNS
Plesk DNS
CloudFlare
All other providers / Self-hosted
Your DNS must be correctly configured to support subdomains (wildcards), and SSL must be in place for HTTPS connections. Detailed instructions for each option are provided in their respective pages.
βοΈ 3) General Settings
This section includes important global options that affect how the SaaS module behaves. These settings must be reviewed and adjusted to fit your business model. Check the detailed breakdown of each setting in the General Settings section.
π 4) Integration Settings
This is a required step. These settings control the actual connection between your CRM and the hosting infrastructure (cPanel API, Plesk, etc.). The module uses this information to automatically create, provision, and manage tenants. Make sure to fill this in accurately according to your hosting panel or server configuration.
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