📄Sync Logs
The Synchronization Logs page provides a detailed overview of all imports performed by the module. It’s fully paginated, searchable, and filterable, so you can easily track which records were imported, skipped, or encountered errors.
Overview Metrics
At the top of the page, you’ll find quick stats:
Synced: Total number of records successfully imported.
Errors: Number of records that failed to sync due to API issues or data conflicts.
Skipped: Number of records skipped due to duplication or because they fall outside your chosen sync date range.
Log Table Columns Explained:
ID – Unique identifier for the log entry.
Import Method – Indicates if the import was triggered manually or via automatic cron.
Log Type – Describes the result (
synced,skipped,error).Description – Provides details about the record, including the reason for skipping or the client/invoice ID.
Source Created At – Original creation date in WHMCS.
Imported At – Date and time the record was imported into Perfex CRM.
How to Use Logs Effectively
Filter by manual or automatic sync to troubleshoot specific imports.
Use the search field to locate specific client IDs or invoices.
Investigate errors immediately to resolve API or data issues.
Review skipped entries to confirm your date filter settings and avoid missing important records.
Keeping a regular eye on the logs ensures your CRM stays up to date and helps you troubleshoot any connection or data issues before they affect operations.
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