# 1. How to create a Twilio Account
#### **✅ Twilio Account Setup Guide (if you already have an account, skip to step 3)**
#### **1. Sign Up for Twilio**
* Go to
* Click on **“Sign up”**.
* Fill in your name, email address, and create a password.
* Confirm your email via the verification link sent to your inbox.
#### **2. Verify Your Phone Number**
* After logging in, Twilio will prompt you to verify your phone number.
* Enter a valid number and input the OTP received.
#### **3. Create an Account**
* You'll be asked to select the type of project you want to build (e.g., SMS, Voice, etc.).
* Select **“Twilio”** option.
* And then you have to fill up the account details and twilio plan and product needed for your project.
**4. Get a Free Twilio Number**
* Twilio gives you a free trial balance and a test number.
* Click on **“Get phone number”**.
* Note down the number for sending/receiving SMS.
**5. Get Account SID and Auth Token**
* Go to your **Twilio Account Dashboard**:
* Under Account **Info**, you’ll see:
* **Account SID** – your unique project identifier.
* **Auth Token** – your API secret key (click the eye icon to reveal it).
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🛡️ Notes:
* You can test sending SMS to verified numbers during the free trial.
* To send to unverified numbers (For Production), **upgrade your account** by adding billing information.
After all these steps are completed, you have all the Twilio credentials to add it to the Concord CRM settings.
