> For the complete documentation index, see [llms.txt](https://themesic-docs.gitbook.io/custom-sms-module-for-concord-crm/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://themesic-docs.gitbook.io/custom-sms-module-for-concord-crm/custom-sms-module-for-concord.md).

# Custom SMS module for Concord

#### Features - Check what you can do with the Custom SMS Module:

**✅ Send Instant or Scheduled SMSes**

Send personalized text messages (custom) from inside your CRM, no need to use your phone or another app.

* Choose any CRM action like a **Call, Task, Email, Meeting, or Deadline**
* Instantly send an SMS to the related contact or schedule its sending for a later date/time
* Perfect for reminders, confirmations, or follow-ups<br>

**💬 Use SMS Templates (Save Time!)**

Tired of typing the same message over and over?

* Create and save your own **SMS templates**
* Reuse them when sending individual or bulk messages
* Templates make your workflow faster and more consistent<br>

**📬 Track Delivery Status**

Wondering if your message went through?

* Track real-time status for every SMS:
  * **Sent**
  * **Delivered**
  * **Failed**

#### 💡 Use Cases

* 🔔 **Send deadline reminders** to clients
* 📞 **Follow up** after a missed call
* 📅 **Confirm meetings** with a quick text
* 📢 **Announce offers** to all contacts via bulk SMS
* ✅ **Automate your common messages** with templates