πŸ“’Marketing Features

Perfex Shop includes a comprehensive set of marketing tools. Each feature can be enabled or disabled in Setup β†’ Settings β†’ Products under Marketing Features.


⭐ Product Reviews

Let customers rate and review products.

Flow

  1. Customer purchases a product.

  2. On the product detail page, they can submit a review (rating + text).

  3. Admin approves or rejects reviews in Products β†’ Product Reviews.

  4. Approved reviews appear on the product page.

Configuration

  • Enable Product reviews in Settings.

  • Reviews require the customer to have purchased the product.

  • One review per product per customer.


🀝 Referral Program

Customers earn commission by referring new buyers.

Flow

  1. Customer gets a unique referral code and shareable link.

  2. They share the link (e.g., yoursite.com/products/client?ref=ABC123).

  3. When someone visits with ?ref=, the code is stored in the session.

  4. If that visitor places an order, the referrer earns commission.

  5. Commission is recorded and visible in Products β†’ Referral Program.

Configuration

  • Enable Referral program in Settings.

  • Set Commission % and Commission fixed amount in Settings (or on the Referral Program page).

  • Commission is calculated when the order is placed.


πŸ“¦ Back-in-Stock Notifications

Notify subscribers when out-of-stock products return.

Flow

  1. Product is out of stock.

  2. Customer enters email in the "Notify me when back in stock" form.

  3. When stock is restored, a cron job sends emails to subscribers.

  4. Subscribers are marked as notified so they are not emailed again.

Configuration

  • Enable Back in stock in Settings.

  • Add the back-in-stock cron to your server. See Cron Jobs.


πŸ’° Price Drop Alerts

Notify subscribers when product prices drop.

Flow

  1. Customer subscribes on the product page (optionally with a target price).

  2. When the price drops below the target (or current price at signup), a cron job sends an email.

  3. Subscribers are marked as notified.

Configuration

  • Enable Price drop alerts in Settings.

  • Add the price drop cron to your server. See Cron Jobs.


Collect marketing opt-in at checkout.

Flow

  1. At checkout, a checkbox appears: "Send me promotional emails and updates."

  2. If checked, the primary contact's product_marketing_consent is set to 1.

  3. You can use this for email campaigns and segmentation.

Configuration

  • Enable Newsletter in Settings.

  • Checkbox is shown only to logged-in customers.


⚑ Urgency / Low Stock

Show urgency cues to encourage purchase.

Flow

  • When product quantity is at or below the low quantity threshold (Settings), a "Low stock" badge is shown on product cards.

  • Optional: sale price and countdown (if sale_price_end is used).

Configuration

  • Enable Urgency in Settings.

  • Set Low quantity in Settings (Shipping & Tax section).


🎁 Gift Cards

Sell and redeem gift cards.

Flow

Purchase:

  1. Customer goes to Buy Gift Card (from customer menu).

  2. Enters amount, recipient email, optional message.

  3. Pays via invoice.

  4. When paid, a gift card is created and an email is sent to the recipient (or purchaser if no recipient).

Redemption:

  1. At checkout, customer enters gift card code.

  2. Clicks Apply.

  3. Balance is applied to the order total.

  4. Remaining balance stays on the card for future use.

Configuration

  • Enable Gift cards in Settings.

  • Set Gift card minimum amount in Settings.

  • Create Gift Card Templates in Products β†’ Gift Cards β†’ Templates (design, merge fields).

  • Manage gift cards in Products β†’ Gift Cards.


πŸš€ Post-Purchase Upsell

Show related products after a purchase.

Flow

  1. Customer completes an order.

  2. On the thank-you page, a "See special offers" button may appear.

  3. A modal shows upsell products based on Upsell Rules.

  4. Customer can click to view or add products to cart.

Configuration

  • Enable Upsell in Settings.

  • Go to Products β†’ Upsell Rules.

  • Create rules: Trigger products (what they bought) β†’ Upsell products (what to show).

  • Leave trigger empty to show for any purchase.


πŸ‘₯ Social Proof

Show purchase activity to build trust.

Flow

  • On product detail pages, when enabled:

    • "X customers bought this product" β€” Total sold count from order history.

    • "X just purchased this" β€” Recent purchase message (e.g., "Someone just purchased this" or "John D. just purchased this"), based on recent paid orders within the configured time window.

Configuration

  • Enable Social proof in Settings.

  • Recent purchase (hours) β€” How long to show "X just purchased" (default 24, max 168).

  • Show "Someone" instead of names β€” When Yes, displays "Someone just purchased this". When No, displays the buyer's first name (e.g., "John D. just purchased this").


πŸ’‘ Product Recommendations

"Customers who bought X also bought Y."

Flow

  • On product detail pages, a "You might also like" section shows related products.

  • Logic: products bought together in the same orders, or same category.

Configuration

  • Enable Product recommendations in Settings.


πŸ§ͺ A/B Testing & Segmentation

These features have database tables and toggles. Full logic (traffic split, segment targeting) may be extended in future versions.


πŸ“§ Email Templates

Marketing-related email templates are registered with Perfex's email system. Manage them in Setup β†’ Email Templates β€” look for the Products type.

Template
Merge fields
Used by

Abandoned Cart Reminder

{client_name}, {cart_total}, {cart_link}, {companyname}

Abandoned cart cron

Product Review Request

{client_name}, {order_id}, {product_link}, {companyname}

Review requests

Product Back In Stock

{product_name}, {product_link}, {companyname}, {store_link}

Back-in-stock cron

Product Price Drop Alert

{product_name}, {product_price}, {product_link}, {companyname}, {store_link}

Price drop cron

Newsletter Welcome

{client_name}, {store_link}, {companyname}

Newsletter signup

Gift Card

{recipient_name}, {gift_card_amount}, {currency}, {gift_card_code}, {gift_card_expiry}, {store_link}, {companyname}

Gift card delivery

Referral Invite

{referrer_name}, {referral_code}, {store_link}, {companyname}

Referral program

Order Placed (Before Payment)

{client_name}, {order_id}, {total}, {currency}, {invoice_link}, {companyname}

Order placed

Note: The Abandoned Cart Reminder template is disabled by default. You must activate it in Setup β†’ Email Templates for abandoned cart emails to be sent.

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