# Mailbox module for Perfex CRM

The Mailbox module seamlessly integrates a full-featured webmail client directly into your Perfex CRM dashboard, enabling your team to manage their IMAP-based email accounts without leaving the CRM environment. This integration streamlines communication, enhances productivity, and centralizes client interactions for a more efficient workflow.

### ✨ Key Features

* **Send & Receive Emails Directly in Perfex**\
  Manage all your email communications within the CRM dashboard.
* **Organize Emails Efficiently**\
  Star, draft, and archive emails using intuitive filters, tags, actions and folders.
* **Each Staff Member Has a Unique Inbox**\
  Secure and individual email environments for every team member.
* **Create & Use Email Templates**\
  Save time with reusable templates for frequent communications.
* **Attachments & Signatures Support**\
  Add files and signatures to your emails effortlessly.
* **Automatic Send/Receive with Cron**\
  Ensure timely syncing of all messages via your CRM cron job.
* **Convert Emails to Support Tickets**\
  Seamlessly turn client emails into actionable support tickets.
* **Convert Emails to Assigned Tasks**\
  Create follow-ups or internal tasks directly from any message.
* **Create & Assign Labels (Tags)**\
  Tag emails for better organization and team collaboration.
* **Schedule Emails (Send Later)**\
  Draft now, send later—perfect for reaching clients at the right moment.
* **Automate Replies (Auto-Reply)**\
  Set up intelligent autoresponders to maintain communication around the clock.
* **Contact Book**\
  Easy management and autocomplete.
* **Filter Everything**\
  Quickly locate specific emails, contacts, tags, tasks etc with powerful filter options.


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